7.1 Deliveries of the Products are made only within the territory of the European Union.
7.2 For any information regarding delivery, the Customer may contact the Seller's Customer Service, whose contacts are indicated in the "Support" area of the Site.
7.3 For the Seller, the obligation to deliver the Goods shall be deemed fulfilled upon transfer of the physical availability of the Goods to the party in charge of transportation/shipping.
7.4 Before finalizing the purchase will be indicated the estimated date of shipment of the Goods, which may vary depending on the geographical location of the Customer and the mode of delivery. In the event that the Purchase Order relates to more than one Product, for which different shipping times are envisaged between them, the estimated date for shipping shall be considered to be the one referring to the item whose shipment is scheduled last. Standard delivery times for goods in stock range from 24 hours to 5 business days. For products not in stock at the time of order, the standard delivery time is 30 days from the time of order, unless otherwise notified to the Customer.
7.5 Shipping terms start from the moment the Seller receives payment. If payment is made by cash on delivery, the Customer may be contacted by the Seller for further confirmation of the Order. Under no circumstances may the Customer ask the Seller to postpone the date of shipment of the purchased goods.
7.6 The purchased Products will be delivered by a courier chosen by the Seller, to the address indicated by the Customer in the purchase order, according to the costs and terms stated during the purchase procedure. Delivery of the Products will be made "curbside" in all cases. The Customer may request to take advantage of the "Advance Notice of Delivery" service, which allows to know and opt in advance the time slot for delivery of the goods with an additional charge of 5 euros to be paid at the time of the conclusion of the Purchase Order.
7.7 If the Order includes bulky items these may be shipped on a platform, which will be delivered to the Customer together with the items, the disposal of the platform being the sole responsibility and care of the Customer.
7.8 If after three delivery attempts by the courier it has not been possible to deliver the goods to the addressee, the Seller will send an e-mail to the Customer to notify that the product is in stock. From this moment, the Customer may pick up the goods at the retained warehouse within 10 days, after which the Seller shall be entitled to collect the product by returning to the Customer the amount paid by the latter for the purchase, with the exception of shipping costs that will still be borne by the Customer.
7.9 The Seller shall not be liable for non-delivery or delayed delivery due to force majeure, such as but not limited to strikes, Public Authority measures, rationing or shortages of energy or raw materials, transportation difficulties, fires, floods, heavy snowfall, flooding and damage to industrial machinery not dependent on the Seller. As soon as Seller becomes aware, it shall promptly notify Customer of the occurrence of force majeure.
7.10 The Customer's choice of courier is excluded. In case of loss/damage of the Products due to causes not attributable to the Seller if the Customer is a Consumer, Article 63 paragraph 1 of the Consumer Code shall apply.